Hotel Policy

GUARANTEE POLICY

ALL RESERVATIONS MUST BE GUARANTEED EITHER BY VALID CREDIT CARD OR BY PREPAYMENT OF A DEPOSIT.

CANCELLATION AND REFUND POLICY

Reservations must be cancelled 48 hours prior to arrival day to avoid a penalty of one night’s room and tax.

Please note, however, that there may be stricter cancellation rules for special rates and special events. Please refer to your reservation details or call the hotel with any cancellation-related questions.

Changes to reservations are considered cancellations and re-bookings.

GUEST POLICY

THE MINIMUM AGE TO RESERVE A GUESTROOM IS 21 YEARS OLD. A PERSON OF THE MINIMUM AGE REQUIREMENT MUST BE PRESENT AT CHECK-IN AND BECOME A REGISTERED GUEST IN THE ROOM.

PET POLICY

LODGE AT MARCONI OFFERS A LIMITED NUMBER OF DOG-FRIENDLY ROOMS FOR OUR GUESTS, FOR AN ADDITIONAL $75 PER DOG, PER STAY, NON-REFUNDABLE. 2 DOG MAX PER ROOM. NOTIFY THE RESERVATIONS TEAM IF YOU PLAN ON BRINGING YOUR DOG SO THAT WE MAY CHECK AVAILABILITY.

TERMS & CONDITIONS

CHECK-IN AFTER 3:00 P.M. CHECK-OUT BEFORE 11:00 A.M. PROPERTY IS COMPLETELY NON-SMOKING.

ADDITIONAL CHARGES

CHILDREN UNDER 17: FREE WITH ACCOMPANIED ADULT (COMPLIMENTARY PACK ‘N PLAY AVAILABLE)

LATE CHECKOUT – BASED ON AVAILABILITY HALF DAY CHARGE FOR UP TO 3-5 HOURS, FULL NIGHT CHARGE AFTER 5 HOURS

PHOTOGRAPHY & FILMING

ALL PROFESSIONAL PHOTOGRAPHY AND FILMING MUST BE APPROVED BY THE SALES OR HOTEL MANAGER A MINIMUM OF 2 DAYS PRIOR TO THE EVENT DATE. PHOTOGRAPHY IS REQUIRED TO BE CONTAINED TO THE CONTRACTED SPACES ONLY. IN THE EVENT THAT THE CONTRACTED CLIENT PHOTOGRAPHS ANY INDIVIDUAL AT THE HOTEL, THE CONTRACTED CLIENT SHALL BE SOLELY RESPONSIBLE FOR OBTAINING ANY AND ALL REQUIRED RELEASES/CONSENTS FROM THAT INDIVIDUAL. HOTEL RESERVES THE RIGHT TO USE ANY PHOTOGRAPH/VIDEO TAKEN ON HOTEL PREMISES WITHOUT EXPRESSED WRITTEN PERMISSION.